At Alphaaa Academy (accessible from alphaaa.in), we prioritize the privacy and security of our students, artisans, and website visitors. This Privacy Policy document describes the types of information we collect, how we use it, and your rights regarding your personal data.
1. Information We Collect
- Personal Information: When you register on our platform, enroll in a workshop, or contact support, we collect your Full Name, Email Address, Phone / WhatsApp Number, and Billing City/State.
- Transaction Details: Payment transactions are handled directly through certified, PCI-DSS Level 1 compliant payment gateways (Razorpay). Alphaaa Academy never sees or stores full credit/debit card numbers or UPI PINs. We only retain payment status, Razorpay Payment ID, and purchase timestamps.
- Learning Progress & Account Data: Course completion progress, attended live sessions, and student dashboard activity.
- Device & Technical Logs: IP address, browser type, operating system, and referral URLs to ensure website stability and prevent unauthorized account sharing.
2. How We Use Your Information
We utilize the collected information strictly for legitimate academy operations, including:
- Delivering access to live Google Meet / Zoom cohorts and self-paced video lessons in your Student Dashboard.
- Sending workshop commencement reminders, Zoom meeting links, and downloadable vendor sourcing directories.
- Processing transaction confirmations, invoices, and eligible refund requests.
- Providing student technical assistance and answering workshop formulation queries.
- Notifying you of important curriculum updates or new masterclass releases (you can opt out at any time).
3. Data Protection & Sharing Practices
We do not sell, rent, trade, or monetize student personal information to third-party marketing companies under any circumstances. Data is only shared with verified infrastructure providers strictly required to operate the academy:
- Razorpay: To process secure UPI, card, and net banking payments.
- Hosting & Cloud Infrastructure: High-security servers protected with 256-bit SSL encryption.
- Live Classroom Platforms: Google Meet / Zoom for interactive workshop delivery.
4. Cookies & Local Storage
Alphaaa Academy uses essential cookies and local browser storage to keep you logged in to your Student Dashboard, remember your video playback progress, and maintain security tokens. You may disable cookies in your browser settings, though certain interactive portal features may not function properly without them.
5. Student Rights & Data Control
Every student has the right to access, review, update, or request the deletion of their personal information stored on our servers. To request an update or account deletion, please email our support team at info@alphaaa.in with your registered email ID.
6. Contact Us & Privacy Grievances
If you have any questions, feedback, or requests regarding this Privacy Policy, please contact our Data Protection Officer:
- Email: info@alphaaa.in
- Phone / WhatsApp: +91 9044554024
- Support Hours: Monday – Saturday: 10:00 AM – 7:00 PM IST
- Official Portal: alphaaa.in