Refund Policy – Alphaaa Academy (alphaaa.in)

At Alphaaa Academy, we strive to ensure that our learners have a smooth and satisfactory experience. However, if you are not fully satisfied with your purchase, we are here to help.

1. Eligibility for Refund

• Refunds are only applicable on specific courses or products as mentioned on their respective sales pages.

• Requests must be raised within the refund eligibility period (if applicable).

• Refunds will not be processed for:

  • Completed or partially completed courses.

  • Digital downloads or content once accessed or consumed.

  • Purchases made through third-party platforms.

2. Refund Request Process

• To initiate a refund, customers must write to us at [classes@alphaaa.in] with their order details, proof of purchase, and the reason for the refund request.

• Our support team will verify the details and confirm whether your purchase is eligible for a refund.

3. Refund Turnaround Time

• Once approved, the refund will be initiated within 5–7 working days.

• The refunded amount will be credited back to the customer’s original mode of payment or bank account, depending on the payment method used.

• Please note that the actual time taken for the amount to reflect in your account may vary based on your bank or payment provider.

4. Non-Refundable Cases

• Change of mind after purchase.

• Technical issues arising from the customer’s end such as poor internet connection, device incompatibility, or login issues (our support team will, however, assist in resolving these).

5. Contact Us

For any questions or to request a refund, please reach out to our support team at:
📧 classes@alphaaa.in